Cookie usage policy

What is a cookie?

A cookie is small file stored on your computer or mobile device when you visit a website. It contains information about your choices and options, such as products you add to your basket or your language preferences.  It also helps to load pages you have already viewed quickly or to show personalised content.

What cookies are used on our website?

Some cookies are intended to generate statistics and improve your user experience, while others are essential for the website to work properly.
Our website ( uses several different types of cookie:
  • Technical cookies: these are essential for the website to work properly.
  • Functional cookies: these cookies store your preferences. While not essential, they are important in helping us provide content and deal effectively with your requests. These cookies improve usability by storing information about you such as your delivery and billing addresses, your language preferences, and other details that we need to provide the services you request. This means that you do not have to enter the same details again each time you submit a request or place an order. For example, we use a cookie to store the items you have added to your basket.
  • Analytics cookies: these cookies collection information about how you use our website, such as the pages you visit, open and close, the browser you use, and statistics such as how many times you have clicked on a link or how long you spent viewing a page. These cookies do not collect personal data and they do not reveal your identity. Performance cookies are a type of analytics cookie. They tell us whether you arrived at our website by clicking on an advert.  Tracking sales in this way helps us learn more about our advertising and determine whether our campaigns are effective, and whether our website meets your requirements. In line with the Belgian Act of 13 June 2005 on electronic communications, these cookies do not collect any personally identifiable information about you. We do not need to seek your express consent to install these cookies because they are strictly technical in nature. 

What about my privacy?

These cookies do not tell us any personally identifiable information about you. They do not store any personal data such as your name. The only information they provide about you is your IP address, since this is how cookies are linked to individual users.

How do I block cookies?

Most browsers are set to accept cookies by default. Is you wish, you can block cookies in your browser settings. Please refer to the instructions for your browser below: